1. Have fun. Make stupid jokes. Wear a costume to work. Build a box fort. Celebrate accomplishments and goals with pizza, beer, and high fives. Bring your dog. We spend too much of our lives at work for it not to be awesome.
2. Our goal is to hire a diverse workforce including women, BIPOC, LGBTQI+, disabled workers and those from all backgrounds of life.
3. Pay our staff well. Treat them as humans and friends. Work around personal lives, create a flexible environment centered on communication. Allow an environment for creativity and weird ideas.
4. Never settle for low quality. Provide top notch customer service and focus on lifetime value of the customer, over a one-time pushy sale. Graciously accept feedback from staff and customers.